Modern organisations rely on many different business applications, while telephony often remains a separate environment. XQe Connect (also known as EasyConnect), developed by XQTING, provides the integration layer between the innovaphone PBX and the rest of the application landscape.
By exposing telephony functions and PBX information through standard REST APIs and providing event notifications through configurable webhooks, XQe Connect makes it possible to integrate innovaphone communication functionality into virtually any environment capable of consuming modern web APIs.
XQe Connect can therefore be used as the foundation for integrations with CRM, ERP and HR platforms, custom web applications, workflow engines, and low-code or no-code solutions.
Its functionality is divided into three main integration mechanisms:
Together, these interfaces make it possible to build bidirectional integrations in which business applications can both control the telephony environment and react to events originating from it.
This documentation provides the information required by developers and system integrators to configure XQe Connect and use these interfaces in their own applications.